Privacy Policy

1. Introduction

LuminoDrive is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Contact us through our sales form or email
• Register for our services
• Connect your social media accounts to our platform
• Communicate with our support team

This information may include your name, email address, phone number, company name, job title, and business requirements.

Lead Data

As part of our lead generation services, we collect and process information about potential customers for our clients. This data is sourced from publicly available information, opt-in databases, and social media platforms in compliance with applicable privacy laws.

Technical Information

We automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our lead generation services
• Process and respond to your inquiries
• Improve our platform and services
• Send you service-related communications
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data centers and infrastructure

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Lead data is typically retained for the duration of the client relationship plus a reasonable period for business purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.

9. Third-Party Services

Our platform may integrate with third-party services such as social media platforms, CRM systems, and analytics tools. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Compliance

LuminoDrive is committed to compliance with applicable privacy laws and regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• CAN-SPAM Act
• Telephone Consumer Protection Act (TCPA)
• Other applicable state and federal privacy laws